1. Introduction

This Privacy Policy explains how KOL TRADE LTD (trading as KOL TRADE LTD) collects, uses, and protects your personal information when you use our website koltradeltd.co.uk. We are committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Technical Data: IP address, browser type and version, time zone setting, and location data.
• Usage Data: Information about how you use our website, products, and services.

3. How We Use Your Data

We use your information only when the law allows us to. Most commonly, we use your data in the following circumstances:

• To provide the services or information you have requested.
• To process transactions and manage your account.
• To improve our website functionality and customer service.
• To comply with legal or regulatory obligations.
• To send periodic emails regarding your order or other products and services (only with your consent).

4. Legal Basis for Processing

Under the UK GDPR, the lawful bases we rely on for processing this information are:

• Your consent: You are able to remove your consent at any time by contacting us.
• Contractual obligation: Where processing is necessary for a contract we have with you.
• Legal obligation: Where we need to comply with the law.
• Legitimate interests: For our business interests in managing and improving our services.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees and third parties who have a business need to know.

7. Your Legal Rights

Under data protection laws, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to object to the processing of your personal data.

8. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

9. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any updates will be placed on this web page. We recommend checking this page frequently to stay informed.

10. Contact and Controller Information

If you have any questions about this privacy policy or our privacy practices, please contact our data controller:

• Address: 22 Silver Street, Peterborough, England, PE2 9BX
• Email: info@koltradeltd.co.uk
• Phone 1: 07345097800
• Phone 2: 01733639009
• Website: koltradeltd.co.uk